PlayThings at T Thompson Roofing Policies
Please take a moment to read our policies page to ensure your 100% satisfaction with the product we build for you.
If you have any questions regarding our products or would like more information, please contact us:
High quality and 100% customer satisfaction are our top priorities. All sales are final.
Parents please note the following:
Our products are built from choice treated pine lumber, commercial grade metal roofing in your choice of an assortment of colors, galvanized nails and screws, aluminum adjustable screen windows (on certain models only), with durable long lasting accessories (on certain models) such as slides, swings, gliders, handles, commercial tires, residential ziplines, and others. Due to the volume of out of state deliveries and other circumstances out of our control, we are not able to offer extended warranties on our products as each is custom built. Under some circumstances, extended warranty packages may be purchased for items sold locally.
Free local delivery (within 50 miles) and setup is available for all purchases over $1000.00
A delivery and setup fee will be charged for purchases under $1000.00 and for items being delivered over 50 miles up to 300 miles from our offices in Beulaville, NC, anything to be delivered exceeding 300 miles will be the responsibility of the purchaser.
Your site must be level and ready for the delivery of your purchase. Our delivery truck must be able to drive within 10 feet of the final destination of your purchase. Also our delivery truck requires 8 feet of width for clearance. Any deliveries made to sites unprepared or unable to accomodate the size of our delivery equipment will be refused and items returned to our offices to be redelivered at an additional charge or will be left at the most easily accessible location at the delivery address and left as purchaser responsibility to move into final destination.
Our products are built from hand picked pine lumber however as much as we try to prevent it, there may be small splinters or sharp edges. We do ask you inspect your purchase prior to being removed from our delivery truck to ensure your complete satisfaction. All items are sold as is and without extended warranty unless otherwise noted or unless purchased at an additional charge.
We invite everyone to come out to play at our offices in order to determine which of our high quality items fits you best, but parents please- do not leave your children unattended. We are not responsible for any accidents or injuries under any circumstances.
Prices listed on website are starting prices and do not include applicable NC state and local sales tax or any additional charges that may also be applicable.
Most items shown on website are available for purchase either on site at our offices or due to our extremely high volume during the holidays, available for order. Items ordered may take up to 30 days from day of order until item is ready for pickup or delivery. All orders require a non refundable deposit with balance due bf or on day of delivery. All sales are final.
For any questions related to these policies please call us at 910-298-5686 or 910-330-2236
Capt. Brandon's Pirate Ship
T Thompson Roofing & Remodeling